Privacy Policy

This Privacy Policy describes how TopBuilder.io ("TopBuilder," "we," "us," or "our") collects, uses, and shares information when you use our website or submit a request to be connected with a home improvement professional.

Information we collect

• Contact information (such as name, email, phone number).
• Project information (such as service type, ZIP code, address you provide, and project notes).
• Technical information (such as IP address, device/browser information, and pages viewed) for security, analytics, and performance.

How we use information

• To review your request and help connect you with a professional who may be a fit for your project.
• To communicate with you about your request (including by phone, email, and SMS if you opt in).
• To operate, maintain, and improve the website and our services.
• To detect and prevent fraud, abuse, and security incidents.

How we share information

We may share information you submit with home improvement professionals in our network or with service providers who help us operate the website (for example, email, analytics, hosting, or communications providers). We only share what is reasonably necessary to process your request.

SMS and phone communications

If you opt in to receive text messages, you consent to receive SMS related to your request. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Cookies and analytics

We may use cookies and similar technologies to help the site function, measure performance, and understand usage.

Data retention

We retain information as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your choices

• You can opt out of SMS at any time by replying STOP.
• You can request access, correction, or deletion of your information by contacting us.

Contact

If you have questions about this Privacy Policy, contact us at: [email protected]